Privacy Policy
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes:
- Email address and account credentials
- Payment information for credit purchases
- Bridge hand data and analysis requests
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Analyze usage patterns to enhance user experience
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.
The same applies to the content you create. Your bidding systems, conventions, and notes are private and confidential: we never sell, share, rent, or disclose them to anyone, and they remain visible only to you unless you deliberately choose to publish them to the community yourself.
Analytics, Error Reporting and Cookies
We use two third-party services to understand how the site is used and to find bugs. Both are configured to collect as little as we can manage.
- PostHog (product analytics, hosted in the European Union) records which pages you visit and which features you use. It stores a small first-party cookie so that it can tell your visits apart. If you are signed in, this activity is linked to your account id, never to your email address or name.
- Sentry (error reporting) receives a report when something breaks, including the browser type and the page you were on. Sentry sets no cookies. If you are signed in, the report carries your account id so that we can investigate the problem you hit. Session replays, when captured, have all text masked.
You can block or delete these cookies in your browser settings at any time; the site keeps working without them.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment processing is handled securely through Stripe.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy.
Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of certain communications
- Request a copy of your data
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@bridgetricks.com
Updated October 2026